Our Polycarbonate glasses are manufactured from the highest quality polycarbonate, enabling us to provide products with pristine clarity and outstanding durability.
Is there a guarantee?
We guarantee that our Polycarbonate products will be free from defect or damage due to faulty or defective materials, workmanship or manufacturing. This guarantee does not extend to fair wear and tear or damage caused by misuse or mishandling. If your purchase is unsatisfactory due to faulty or defective materials, workmanship or manufacturing, please return the product with the original proof of purchase to stating where they were purchased from. A refund or replacement glasses follow at our discretion.
Polycarbonate may be scratched or damaged if cleaned with abrasive brushes or washed with harsh chemicals. Such damage is not covered by this guarantee. Washing products in a dishwasher or by hand with warm soapy water is recommended.
Polycarbonate products may be scratched if stacked together and such damage is not covered by this guarantee.
How do I care for my Polycarbonate glasses?
Our Polycarbonate have some unique properties and requires slightly different handling to standard glassware. Follow these simple rules to ensure your glasses remain crystal clear.
Avoid stacking whilst carrying or storing it. Polycarbonate products are incredibly tough so will scratch other polycarbonate products if allowed to rub together.
Wash glasses in the dishwasher or by hand with warm soapy water to remove residues from juice, milk, stout, etc. Washing in a sterilizer may result in a build up of residue.
Polycarbonate may be scratched if cleaned with abrasive brushes. Buffing with a microfiber glass polishing cloth will remove light scratches and abrasions. Some mild scuffing can also be removed by moving over a gentle naked flame - but do not allow the flame to be smoky or stay in one spot for long!
What can I serve in my Polycarbonate glasses?
The unique properties allow cold drinks to be served and remain at the cold serving temperature for much longer then drinks served in glass or ceramic.
Please be aware that the following aniseed based drinks cannot be used with any kind of polycarbonate glasses as they will cause permanent damage: Pernod, Anis, Ricard, Raki, Ouzo, Pastis. Milky drinks may leave a residue if the glasses are not washed with warm soapy water.
All our polycarbonate products can be chilled in the fridge or freezer.
I have scratches on my products.
Some scratching of your glasses is inevitable and is often proof of how many times traditional glassware would have broken. Minor scratches can be removed by buffing with a microfiber glass polishing cloth or by moving over a gentle naked flame - but do not allow the flame to be smoky or stay in one spot for long!
How do I remove the sticky label adhesive?
The best process is to remove the bulk of the label and then use the adhesive on the label to remove the remaining adhesive by dabbing on the affected area.